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The journey towards digital transformation: Start by understanding the opportunity

The journey towards digital transformation: Start by understanding the opportunity
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11 Mar 2021 15:00 - 16:00

WEBINAR Host: Calls9

Presenters: Adam Roney , Founder and CEO and Paul Smith , Head of Professional Services & Non-Executive Director, both of Calls9

In this webinar Adam and Paul will explore how professional services businesses can use digital to enable: 

  • New businesses models
  • Better ways of working
  • Improved customer experiences

Attendees will leave with:

  1. an understanding of why they need to start a programme of digital transformation in 2021
  2. how this will help them win new clients, retain existing ones and increase their competitive advantage.


Adam Roney

Founder & CEO

Adam trained as a commercial solicitor at Eversheds Sutherland. Driving innovation at the firm, he designed a solution to transform how the firm delivered legal services to its largest clients. Motivated by this success, Adam felt inspired to help other professional services businesses transform and launch their own digital offerings. This is when Calls9 was born. 10 years later, Calls9 is an award-winning digital transformation agency supporting professional services businesses around the world.

Adam combines his 20+ years of technology experience with a deep understanding of professional services to build solutions that deliver step-changes in growth and efficiency. His blend of commercial experience and technical expertise results in offerings that whilst delivered digitally, bring out the unique characteristics of the businesses he advises.


Paul Smith

Head of Professional Services & Non-Executive Director

Prior to joining Calls9 Paul was the Global Chairman of Eversheds Sutherland where he led on the firm’s global client strategy, winning many global mandates in groundbreaking partnering arrangements for companies such as Tyco and DuPont. Paul also led on the firm’s transatlantic merger creating a firm with over $1 billion in revenues.

With over 30 years of professional services experience, Paul is uniquely positioned to help businesses build sustainable growth plans with digital transformation at their core. Paul works with our customers to identify areas of growth whether from their existing business model or through radical change to create new business models.


About Calls9

They are the digital transformation agency for professional services businesses. They deliver innovative technology solutions that enable new business models, improved customer experiences and better ways of working.

Find out more by visiting their website at or find us on LinkedIn and Twitter.


Event price: £95 + VAT   

Members receive a 50% saving on the full price and pay £49 + VAT      

To register for a place please email 


Terms of Booking and Cancellation Policy   

Receipt of your booking indicates acceptance of liability to pay the attendance fee. Cancellations received in writing more than 7 days before the seminar will be refunded, less £10 administration fee. We regret that no refunds are allowed for cancellations or transfers within 7 days or for non-attendance. PSMG reserves the right to refuse admission if payment is not received prior to the event. 

Important note: The booking email constitutes a legally binding contract. It may be necessary for reasons beyond the control of PSMG LLP to change the content and timing of the programme, the speakers, the date and venue. Whilst every effort will be made to prevent this, in the unlikely event of the programme being cancelled, PSMG LLP will automatically make a full refund but disclaim any further liability                                                                                                                                                            


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