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Client Listening Executive – London– Global Law Firm

Added on:
19 Aug 2015
Contract type:
Full Time
Resources Group
Posted by: Carl Dines
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Job Description

Joining a dedicated Client Services team at this leading International Law firm, the Client Listening Executive will promote the established client programme internationally, project manage a client survey and use client insight to drive engagement and change.

The programme has been running for a number of years and is valued firm wide from management to partners. This is an exciting time to join the team as they are looking to deliver more value to the business by strengthening client relationships, identifying new business opportunities, delivering on training and encourage partners to make more use of this service. You will be play a key role in developing client-focused activities, the role requires you to have strong research & analysis capabilities allied to excellent communication skills.

As Client Listening Executive, you will be degree educated, have strong attention to detail, and previous CRM experience in another professional services environment. This role could also suit someone with broader business development experience looking to specialise in CRM.

For more information, please contact Vicky Thomas at Resources Group by sending your CV to

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